Carrier Business Analyst Information Technology (IT) - Charleston, SC at Geebo

Carrier Business Analyst

Company Name:
Arca24.com
Start date: 2014-11-01
Duration: Full time/Regular
Salary period: Annual
About Benefitfocus
Benefitfocus, Inc. (NASDAQ: BNFT) is a leading provider of cloud-based benefits software solutions for consumers, employers, insurance carriers and brokers. Benefitfocus serves more than 20 million consumers on its platform that consists of an integrated portfolio of products and services enabling clients to more efficiently shop, enroll, manage and exchange benefits information. With a user-friendly interface and consumer-centric design, the Benefitfocus Platform provides one place for consumers to access all their benefits. Benefitfocus solutions support the marketplace technology and administration of all types of core benefit plans, including healthcare, dental, life and disability insurance and voluntary benefits plans, such as critical illness, supplemental income and wellness programs. For more information, visit the website.
Responsibilities:
Analyze client needs and create designs that meet client needs, with an eye towards enablement for future releases Identify and document software/client requirements, as needed Partner with Product Consultants and Product Management to determine whether to exclude or scale down features, when time, scope creep or resource pressures require this Conduct usability tests (paper prototyping, wireframes, etc.) as needed and as the schedule allows Provide clear, concise use cases, detailed designs, and other deliverables on time (or early) Deliver designs that are substantially correct, both at the big picture level and at the detailed level Schedule and lead design reviews for features you design Provide input and feedback to other designers to ensure correctness and completeness of design specifications Proactively involve developers and other associates to make sure your designs can be implemented effectively in a reasonable amount of time Follow-up with developers to verify the quality of the product during development Work with other teams during early phases of testing to identify as many defects as possible before formal QA begins Review your ideas and designs with clients and internal stakeholders to ensure usability and functional correctness. Look for innovative, new ways to involve clients throughout the design process Help other associates learn to interact more effectively with clients by sharing your knowledge, experiences, and successes Work with other analysts to bring consistency to Benefitfocus products. Research ideas for new functionality thoroughly to ensure efficiency across the software development life cycle Respond to all questions, issues and client requests accurately and in a timely manner, so other employees can do their jobs effectively Help other designers work effectively by proactively sharing your product knowledge and software design experience Constantly look for possible risks or problems with each project. Express all concerns (and recommendations or solutions) immediately to the Technical Delivery manager, Program Manager, or your Functional Manager. JOB REQUIREMENTS Experience and Skills: Designing complex software solutions for a SaaS environment Ability to think outside the box to create simple solutions to complex problems Exceptional written and verbal communication skills, ability to write clearly and concisely and Great client-facing skills: ability to present your solutions in an understandable manner to non-technical people Ability to establish policies, procedures, methods, and tools Well organized and able to manage multiple, competing priorities Ability to interact with senior managers, executives, clients and major stakeholders to develop outstanding features Ability to effectively negotiate priorities across multiple groups Ability to travel 10% of your time Preferred Skills: Deep knowledge of the Benefitfocus Employer market Working familiarity with the Benefitfocus platform Human Resources and benefits background Personal Attributes Release experience Great client-facing skills Methodical, ability to create and follow detailed processes Benefitfocus has experienced outstanding growth by delivering the best technology available, providing world-class customer service, and operating a financially responsible company. Major insurance carriers have searched the market and selected Benefitfocus as their online benefit management application provider. Benefitfocus associates also enjoy the following
Benefits: Medical insurance 401k with company match Dental insurance Life insurance Vacation and paid holidays Short-term disability Flexible spending account (Section 125) Overtime: none Business AnalystEstimated Salary: $20 to $28 per hour based on qualifications.

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