Delivery Driver CDT (non-CDL) CDT 3348
Job Title:
Delivery Driver CDT
Job Description
General Description/Purpose
The primary function of the Delivery Driver CDT (Driver) is to plan and execute delivery activities. This includes preparing for deliveries, following planned delivery routes, and assisting with product connections or returns. The Driver is responsible for unloading, connection/hookup, demonstrating and testing products, and checking essential delivery equipment. The Driver is also responsible for the cleanliness and standard maintenance of delivery vehicles, and observing safety procedures regarding federal, state, and local regulations, including Department of Transportation (DOT) regulations, Hazmat, and power equipment tools. It is critically important that the Driver execute all tasks while following Lowe's safety procedures. Lastly, the Driver is responsible for completing all other duties as assigned.
Work Schedule
Requires morning, afternoon, and evening availability any day of the week. Required to work a pre-determined schedule, but may be changed by management based on business needs. Requests to be scheduled off for a specific day requires advanced notification and approval by supervisor. Hourly Full Time or Part Time:
Generally scheduled 39 to 40 or 10 to 25 hours per week, respectively; more hours may be required based on business needs.
Scope
This position reports to a Coach or Department Manager and does not have direct reports.
Essential Knowledge, Skills, and Abilities
Acting with Honor and Character:
Integrity and Ethics
Administrative Ability:
Computer Use, Form, Report, and Log Completion, Administrative Ability
Arithmetic Computation:
Arithmetic Computation
Basic Equipment Use/Assembly:
Equipment Operations, Hand Tools, Assembly
Being Organizational Savvy:
Organizational and Department Knowledge
Cleaning:
HAZMAT Handling and Cleanup Procedures
Communicating Effectively:
Written Communication, Information Sharing, Telephone Etiquette, Verbal Communication, English Language Proficiency
Conscientiousness/Inspection/Detail Orientation:
Following Instructions, Attention to Detail, Dependability
Customer Service:
Customer Need Identification (Curiosity), Customer Service Orientation
Decision Making:
Problem Solving, Decision-Making
Demonstrating Personal Flexibility:
Learning, Adaptability/Flexibility, Stress Tolerance
Focusing on the Bottom Line:
Initiative, Accountability
General Product or Service Knowledge:
General Product and Service Knowledge
Getting Organized:
Multi-Tasking, Planning and Organizing, Time Management
Keeping on Point:
Sense of Urgency
Loading/Receiving:
Loading Report
Loss Prevention:
Inventory Control
Managing Diverse Relationships
Policies & Procedures:
UPC Tags, Lowe's Policies and Procedures, Lowe's Safety and Loss Prevention Policies and Procedures
Power Equipment:
Powered Equipment
Effective Date:
6/15/2015 Page 1 of 3
Essential Knowledge, Skills, and Abilities (continued)
Quality Awareness:
Quality Awareness
Reading Comprehension:
Reading Comprehension
Relating Skills:
Listening, Interpersonal Skills, Teamwork
Safety Orientation:
Equipment and Tool Safety, Safety Regulations, Safety Orientation
Key Responsibilities
Matches items on paper or mobile invoice with quantities loaded by verifying descriptions, items, and model numbers.
Inspects condition of products (e.g., Appliances) before loading for delivery or assisting customer with loading.
Secures truck contents before operating vehicle.
Greets and acknowledges all customers in a friendly, professional manner; provides quick, responsive customer service; and understands and responds appropriately to basic customer and employee inquiries.
Ensures that the loads are safe, secure, and within Department of Transportation (DOT) regulations.
Ensures cleanliness, standard maintenance and repairs, and upkeep of delivery vehicles; and completes and/or verifies daily vehicle inspections and reports (i.e., Delivery Vehicle Inspection Reports (DVIRs)).
Executes deliveries based on the daily delivery schedule; complies with corporate delivery program and procedures; and ensures trucks are loaded and that the delivery route begins on time.
Handles delivery calls by contacting customers directly or having the rider call the customer while the driver is driving.
Escalates customer complaints, dissatisfaction, and procedure violations.
Unloads, connects, tests, and demonstrates products.
Retrieves scheduled merchandise and returns at the customer's request.
May pull merchandise, builds delivery loads, and loads trucks (within the truck's payload) according to delivery order.
Completes Department of Transportation (DOT) reporting, maintains DOT certification, and complies with DOT regulations.
Observes all power equipment safety rules and regulations while assembling and/or performing pre-delivery inspections including observing all Hazmat rules and regulations in regard to power equipment fluids.
Participates in recycling programs by making sure proper materials (e.g., Appliances, Plastics, and Batteries) are recycled (e.g., Cardboard bale or Appliance trailer) as appropriate.
Participates in training for Hazmat, equipment, and safety procedures.
Uses box bailer to compress cardboard that is sent to receiving.
Updates delivery and route status (e.g., On-Site, Completed) on system (e.g., iPhone).
Ensures doors and gates are secured or monitored when open.
Assists customers as needed in locating, demonstrating, selecting, carrying, and loading merchandise.
Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Delivery Driver CDT
Job Description
General Description/Purpose
The primary function of the Delivery Driver CDT (Driver) is to plan and execute delivery activities. This includes preparing for deliveries, following planned delivery routes, and assisting with product connections or returns. The Driver is responsible for unloading, connection/hookup, demonstrating and testing products, and checking essential delivery equipment. The Driver is also responsible for the cleanliness and standard maintenance of delivery vehicles, and observing safety procedures regarding federal, state, and local regulations, including Department of Transportation (DOT) regulations, Hazmat, and power equipment tools. It is critically important that the Driver execute all tasks while following Lowe's safety procedures. Lastly, the Driver is responsible for completing all other duties as assigned.
Work Schedule
Requires morning, afternoon, and evening availability any day of the week. Required to work a pre-determined schedule, but may be changed by management based on business needs. Requests to be scheduled off for a specific day requires advanced notification and approval by supervisor. Hourly Full Time or Part Time:
Generally scheduled 39 to 40 or 10 to 25 hours per week, respectively; more hours may be required based on business needs.
Scope
This position reports to a Coach or Department Manager and does not have direct reports.
Essential Knowledge, Skills, and Abilities
Acting with Honor and Character:
Integrity and Ethics
Administrative Ability:
Computer Use, Form, Report, and Log Completion, Administrative Ability
Arithmetic Computation:
Arithmetic Computation
Basic Equipment Use/Assembly:
Equipment Operations, Hand Tools, Assembly
Being Organizational Savvy:
Organizational and Department Knowledge
Cleaning:
HAZMAT Handling and Cleanup Procedures
Communicating Effectively:
Written Communication, Information Sharing, Telephone Etiquette, Verbal Communication, English Language Proficiency
Conscientiousness/Inspection/Detail Orientation:
Following Instructions, Attention to Detail, Dependability
Customer Service:
Customer Need Identification (Curiosity), Customer Service Orientation
Decision Making:
Problem Solving, Decision-Making
Demonstrating Personal Flexibility:
Learning, Adaptability/Flexibility, Stress Tolerance
Focusing on the Bottom Line:
Initiative, Accountability
General Product or Service Knowledge:
General Product and Service Knowledge
Getting Organized:
Multi-Tasking, Planning and Organizing, Time Management
Keeping on Point:
Sense of Urgency
Loading/Receiving:
Loading Report
Loss Prevention:
Inventory Control
Managing Diverse Relationships
Policies & Procedures:
UPC Tags, Lowe's Policies and Procedures, Lowe's Safety and Loss Prevention Policies and Procedures
Power Equipment:
Powered Equipment
Effective Date:
6/15/2015 Page 1 of 3
Essential Knowledge, Skills, and Abilities (continued)
Quality Awareness:
Quality Awareness
Reading Comprehension:
Reading Comprehension
Relating Skills:
Listening, Interpersonal Skills, Teamwork
Safety Orientation:
Equipment and Tool Safety, Safety Regulations, Safety Orientation
Key Responsibilities
Matches items on paper or mobile invoice with quantities loaded by verifying descriptions, items, and model numbers.
Inspects condition of products (e.g., Appliances) before loading for delivery or assisting customer with loading.
Secures truck contents before operating vehicle.
Greets and acknowledges all customers in a friendly, professional manner; provides quick, responsive customer service; and understands and responds appropriately to basic customer and employee inquiries.
Ensures that the loads are safe, secure, and within Department of Transportation (DOT) regulations.
Ensures cleanliness, standard maintenance and repairs, and upkeep of delivery vehicles; and completes and/or verifies daily vehicle inspections and reports (i.e., Delivery Vehicle Inspection Reports (DVIRs)).
Executes deliveries based on the daily delivery schedule; complies with corporate delivery program and procedures; and ensures trucks are loaded and that the delivery route begins on time.
Handles delivery calls by contacting customers directly or having the rider call the customer while the driver is driving.
Escalates customer complaints, dissatisfaction, and procedure violations.
Unloads, connects, tests, and demonstrates products.
Retrieves scheduled merchandise and returns at the customer's request.
May pull merchandise, builds delivery loads, and loads trucks (within the truck's payload) according to delivery order.
Completes Department of Transportation (DOT) reporting, maintains DOT certification, and complies with DOT regulations.
Observes all power equipment safety rules and regulations while assembling and/or performing pre-delivery inspections including observing all Hazmat rules and regulations in regard to power equipment fluids.
Participates in recycling programs by making sure proper materials (e.g., Appliances, Plastics, and Batteries) are recycled (e.g., Cardboard bale or Appliance trailer) as appropriate.
Participates in training for Hazmat, equipment, and safety procedures.
Uses box bailer to compress cardboard that is sent to receiving.
Updates delivery and route status (e.g., On-Site, Completed) on system (e.g., iPhone).
Ensures doors and gates are secured or monitored when open.
Assists customers as needed in locating, demonstrating, selecting, carrying, and loading merchandise.
Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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